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FAQs

How do I figure out what size I wear?

Because we offer numerous bra designers, we provide a size chart for each designer.  For further assistance with sizing, you can watch our “How to figure out my bra size video?” or call us during normal business hours.

 

I have one breast larger than the other, is there a style that will fit me better?

While we do not offer bras that with two different cup sizes, we do carry bras with removable pads and all of our bras have adjustable straps to help you achieve the best fit possible.

 

Do you accept returns or exchanges?

Yes. Please click here to review our returns & exhanges policy.

 

How long does it take to be refunded?

Once the package is received, please allow 30-days for the refund to be processed and visible either on your bank statement or PayPal account. You will receive an e-mail when your refund is complete. Once we initiate the credit for your shopChristinaD.com return, the actual date that the refund is posted to your account is determined by the company which issued the original payment. Please be patient, it may take up to two billing cycles for the credit transaction to appear on your statement. For exact posting dates, please contact that company directly for further assistance.

 

I have difficulty logging into my Christina D account online.

Please contact us at 850.660.1021 so we may reset your password.

 

How long will it take to receive my item(s)?

From the order date it takes up to 2 business days to process the order and receive your tracking information. Once shipped:

For all customers located in the US we ship using US Priority Mail. This takes between 1-3 business days.

For all international customers we ship using US Priority Mail. This takes between 10-15 business days.

For all Canadian customers we ship using US Priority Mail. This takes between 7-10 business days.

Customers are able to select UPS Expedited if the items are needed sooner.

 

What is your return policy?

You can find information on our here.

 

How do I wash my bra?

All bras should be hand washed.

How to wash your bra? (video)

 

What is the life span of one of your bras?

Bra lifespan depends on how often you wear your bra and how well it is taken care of your item.

 

How do I stop the bra from riding up?

There are many reasons why a bra will ride up. The most common is that the band is too large. Try purchasing a smaller band size. Also, most of our bras have additional side support to help keep the bra in place all day!

 

How do the panties fit?

Each panty we offer is accompanied by a detailed description.  In addition, a size chart is provided for each style.

 

Do you ship internationally?

Yes.

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